May 22, 2016
Work / Life Balance. Choose Wisely
Last week was the anniversary of the death of my mother, Gill, after a short battle with pancreatic cancer. Her…
May 16, 2016
Mental Illness 101 For Managers
I recently posed the question “Should a manager fire, tolerate or help difficult employees?”. The article picked through the different ways that employees learn problem behaviors; from their current workplace, from previous workplaces, from life in general. I included a…
May 2, 2016
The 4 Ways Employees Learn Problem Behaviors
In my recent article on the value of empathy as a manager, I mentioned the archetype of someone who is…
April 24, 2016
Lily And My Empathy Breakthrough
Last week I published an article about the importance of a manager cultivating and showing empathy. I send out articles…
April 17, 2016
Empathy Isn’t A Dirty Word For A Manager
TL;DR? Watch the 1 minute summary below.Many teams tolerate “brilliant but difficult” people. I have little time for them. I don’t see the point of having someone who can carry 20 gallons of water if they’re pushing over the people…